Monitoring Performance: Controlling involves monitoring and measuring performance against established goals, objectives, and standards. This may include tracking key performance indicators (KPIs), analyzing variances, and identifying areas for improvement.
Taking Corrective Action: When performance deviates from expectations, controlling requires taking corrective action to address deficiencies and realign activities with organizational goals. This may involve revising plans, reallocating resources, or implementing process improvements to enhance performance.
Feedback and Evaluation: Controlling also involves providing feedback to employees on their performance and progress towards goals. Regular performance evaluations help identify strengths, areas for development, and opportunities for training or coaching to support employee growth and development.
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