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SCM
Manage your Quality Control and Assurance in Professional way?
Manage your Quality Control and Assurance in Professional way?
Curriculum
12 Sections
201 Lessons
10 Weeks
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Quality Control
20
1.0
Introduction
1.1
1- Quality Standards and Specifications
1.2
Quality Standards
1.3
Specifications
1.4
Desired Characteristics
1.5
Performance Criteria
1.6
Tolerance Levels
1.7
Material Requirements
1.8
Quality Assurance
1.10
2- Quality Inspection and Testing
1.11
Purpose of Inspection and Testing
1.12
Types of Inspection and Testing
1.13
Testing Methods and Procedures
1.14
Quality Control and Assurance
1.15
3- Statistical Process Control (SPC)
1.16
4- Quality Assurance (QA) Systems
1.17
5- Corrective and Preventive Actions
1.18
6- Quality Control Tools and Techniques
1.19
7- Training and Skill Development
1.20
Case Studies
Basics of Quality Control
11
2.0
1- Distinction between Quality Control and Quality Assurance
2.1
Definition
2.2
Focus
2.3
Timing
2.4
Nature
2.5
Responsibility
2.6
2- Importance in Product and Process Improvement
2.7
Product Improvement
2.8
Process Improvement
2.9
Customer Satisfaction
2.10
Cost Reduction
Quality Control Techniques
11
3.0
1- Process Capability Analysis
3.1
Capability Indices
3.2
Process Performance Metrics
3.3
Importance of Process Capability Analysis
3.4
2- Root Cause Analysis
3.5
Fishbone Diagrams (Ishikawa or Cause-and-Effect Diagrams)
3.6
5 Whys Technique
3.7
Failure Mode and Effect Analysis (FMEA)
3.8
3- Importance of Root Cause Analysis Tools
3.9
Case Studies
3.10
Rest
Introduction to Quality Assurance
20
4.0
1- Definition and Significance
4.1
Consistency
4.2
Customer Satisfaction
4.3
Efficiency
4.4
Compliance
4.5
Risk Mitigation
4.6
2- Quality Assurance vs. Quality Control
4.7
Quality Assurance (QA)
4.8
Quality Control (QC)
4.9
3- Establishing Quality Objectives
4.10
Define Clear Objectives
4.11
Align with Business Goal
4.12
Involve Stakeholders
4.13
Continuous Improvemen
4.14
Monitor and Measure
4.15
Review and Adjust
4.16
Communication
4.17
Documentation
4.18
Case Studies
4.19
Rest
Developing Quality Assurance Plans
21
5.0
1- Documenting Processes and Procedures
5.1
Identify Processes
5.2
Create Process Maps
5.3
Document Procedures
5.4
Include Inputs and Outputs
5.5
Review and Approval
5.6
2- Setting Quality Standards and Benchmarks
5.7
Define Quality Standards
5.8
Align with Industry Standards
5.9
Benchmark Against Competitors
5.10
Quantifiable Metrics
5.11
Regular Review and Update
5.12
3- Establishing Measurement Criteria
5.13
Identify Key Performance Indicators (KPIs)
5.14
Quantitative and Qualitative Metrics
5.15
Establish Baselines
5.16
Data Collection Methods
5.17
Frequency of Measurement
5.18
Analysis and Reporting
5.19
Case Studies
5.20
Rest
Risk Management in Quality Assurance
30
6.1
1- Risk Identification Process
6.2
Engage Stakeholders
6.3
Use Historical Data
6.4
Brainstorming Sessions
6.5
Risk Categories
6.6
Utilize Risk Checklists
6.7
2- Developing Risk Mitigation Strategies
6.8
Prioritization of Risks
6.9
Risk Assessment and Analysis
6.10
Develop Mitigation Plans
6.11
Risk Avoidance
6.12
Risk Transfer
6.13
Contingency Planning
6.14
Resource Allocation
6.15
3- Monitoring and Controlling Risks
6.16
Regular Risk Reviews
6.17
Key Performance Indicators (KPIs)
6.18
Communication and Reporting
6.19
Trigger Points
6.20
Adaptability and Flexibility
6.21
Documentation
6.22
Lessons Learned
6.23
4- Continuous Improvement
6.24
Feedback Loop
6.25
Training and Awareness
6.26
Benchmarking
6.27
Technology Utilization
6.28
Scenario Planning
6.29
Case Studies
6.30
Rest
Quality Audits and Inspections: Conducting Quality Audits
12
7.0
1- Internal vs. External Audits
7.1
Internal Audits:
7.2
External Audits:
7.3
2- Audit Planning and Execution
7.4
Audit Planning
7.5
Audit Execution
7.6
3- Reporting and Corrective Actions
7.7
Audit Report
7.8
Corrective Actions
7.9
Continuous Improvement
7.10
Case Studies
7.10
Rest
Quality Audits and Inspections: Inspections and Compliance
19
8.0
1- Ensuring Compliance with Quality Standards
8.1
Regulatory Framework
8.2
Quality Management Systems (QMS)
8.3
Documentation
8.4
Training and Education
8.5
Risk Management
8.6
2- Inspection Techniques and Methodologies
8.7
Visual Inspection
8.8
Sampling
8.9
Testing and Measurement
8.10
Audits
8.11
Statistical Process Control (SPC)
8.12
Non-Destructive Testing (NDT)
8.13
Root Cause Analysis
8.14
Supplier Audits
8.15
Document Review
8.16
Continuous Improvement
8.17
Case Studies
8.18
Rest
Improvement in QM: Kaizen and Continuous Improvement
19
9.0
1- Kaizen Principles
9.1
Continuous Improvement
9.2
Eliminate Waste (Muda)
9.3
Standardization
9.4
Employee Involvement
9.5
Kaizen Events
9.6
Quality at the Source
9.7
2- Continuous Improvement Methodologies
9.8
Lean Manufacturing
9.9
Six Sigma
9.10
Total Quality Management (TQM)
9.11
3- Implementing Feedback Mechanisms
9.12
Regular Performance Reviews
9.13
Customer Feedback
9.14
Employee Feedback
9.15
Continuous Monitoring
9.16
Kaizen Workshops and Events
9.17
Case Studies
9.17
Rest
Improvement in QM: Lean Manufacturing and Quality Improvement
20
10.0
1- Lean Principles in Quality Management
10.1
Customer Focus
10.2
Continuous Improvement
10.3
Value Stream Mapping (VSM):
10.4
Poka-Yoke (Error-Proofing)
10.5
Standardized Work
10.6
2- Just-In-Time (JIT) Processes
10.7
Inventory Reduction
10.8
Pull Systems
10.9
Quick Changeovers (SMED)
10.10
3- Waste Reduction Strategies
10.11
Overproduction
10.12
Waiting
10.13
Transportation
10.14
Overprocessing
10.15
Inventory
10.16
Motion
10.17
Defects
10.18
Case Studies
10.18
Rest
Cost Management
7
11.0
Cost Analysis
11.1
Cost Reduction Strategies
11.2
Cost Control Measures
11.3
Cost Management Tools and Techniques
11.4
Continuous Improvement
11.5
Case Studies
11.6
Rest
Safety and Compliance
11
12.1
Workplace Safety
12.2
Regulatory Compliance
12.3
Risk Management
12.4
Employee Training and Education
12.5
Monitoring and Auditing
12.6
Continuous Improvement
12.7
Case Study
12.8
More Cases Studies
12.9
More Case Studies
12.10
Exam
12.11
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