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How To Be Become Professional International Sales Promoter?
How To Be Become Professional International Sales Promoter?
Curriculum
13 Sections
213 Lessons
4 Weeks
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Introduction to Sales and Negotiation
3
1.0
Introduction to Sales
1.1
Understanding the Sales Process
1.2
Key Differences Between Sales and Negotiation
Building Strong Foundations
3
2.1
Developing a Sales Mindset
2.5
Building Rapport with Customers
2.6
Effective Communication Skills in Sales
Sales Techniques and Strategies
25
3.0
1- Building Strong Foundations
3.1
Product/Service Knowledge
3.2
Sales Process
3.3
Time Management
3.4
Goal Setting
3.5
2- Developing a Sales Mindset
3.6
Flexible
3.7
Confidence
3.8
Adaptability
3.9
Customer-Centric Focus
3.10
Continuous Learning
3.11
3- Building Rapport with Customers
3.12
Active Listening
3.13
Empathy
3.14
Authenticity
3.15
Communication Skills
3.16
Consistency
3.17
4- Effective Communication Skills in Sales
3.18
Clarity
3.19
Persuasion
3.20
Questioning Skills
3.21
Body Language
3.22
Negotiation Skills
3.23
Case Studies
3.23
Rest
Negotiation Fundamentals
16
4.0
1- Basics of Negotiation
4.1
Preparation
4.2
Communication Skills
4.3
Flexibility
4.4
Patience
4.5
Emotional Intelligence
4.6
2- Types of Negotiation
4.7
Distributive Negotiation
4.8
Integrative Negotiation
4.9
3- Identifying and Understanding Stakeholders
4.10
Key Players
4.11
Influencers
4.12
Hidden Stakeholders
4.13
Understanding Interests
4.14
Case Studies
4.14
Rest
Preparing for Negotiations
6
5.0
Setting Objectives and Goals
5.1
Researching and Understanding the Other Party
5.2
Creating a Negotiation Plan
5.3
Text Contacting Steps
5.4
Examples
5.4
Rest
Effective Communication in Negotiations
3
6.0
Verbal and Non-Verbal Communication Skills
6.1
Active Listening Techniques
6.2
Managing Emotions in Negotiations
Closing the Deal
25
7.0
1- Closing the Deal
7.1
Timing is Crucial
7.2
Clear Communication
7.3
Assumptive Close
7.4
Trial Close
7.5
Alternative Close
7.6
2- Closing Techniques in Sales
7.7
The Assumptive Close
7.8
Puppy Dog Close
7.9
The Now or Never Close
7.10
The Summary Close
7.11
3- Creating Win-Win Solutions in Negotiations
7.12
Negotiating for Mutually Beneficial Solutions
7.13
Active Listening
7.14
Flexible Problem-Solving
7.15
Information Sharing
7.16
Compromise and Trade-offs
7.17
4- Handling Final Objections
7.18
Negotiating for Mutually Beneficial Solutions
7.19
Active Listening
7.20
Flexible Problem-Solving
7.21
Information Sharing
7.22
Compromise and Trade-offs
7.23
Case Studies
7.23
Rest
Handling Difficult Situations
27
8.0
1- Handling Difficult Situations
8.1
Stay Calm
8.2
Active Listening
8.3
Empathy
8.4
Problem Solving
8.5
Effective Communication
8.6
Seeking Help
8.7
2- Dealing with Price Objections
8.8
Value Proposition
8.9
Understanding Objections
8.10
Flexible Options
8.11
Show ROI
8.12
Negotiation Skills
8.13
3- Addressing Customer Concerns
8.14
Active Listening
8.15
Prompt Response
8.16
Transparency
8.17
Empathy
8.18
Problem Resolution
8.19
4- Managing Negotiation Deadlocks
8.20
Take a Break
8.21
Explore Interests
8.22
Brainstorm Solutions
8.23
Mediation
8.24
Build Relationships
8.25
Case Studies
8.25
Rest
Building Long-Term Relationships
48
9.1
1- Understanding your customer’s needs and being a trusted partner
9.2
1-1 Understanding the Customer
9.3
Truly Understanding the Customer’s Business, Challenges, and Goals
9.4
Regularly Updating Knowledge About Their Industry
9.5
1-2 Communication is Key
9.6
Establish Open and Transparent Communication from the Beginning
9.7
Actively Listen to Their Concerns, Feedback, and Suggestions
9.8
1-3 Customization and Personalization
9.9
Tailor Your Products or Services to Meet Their Specific Needs
9.10
Remember Personal Details; It Shows That You Care Beyond the Transaction
9.11
1-4 Reliability and Consistency
9.12
Deliver on Promises and Be Consistent in Quality and Service
9.13
Build a Reputation for Reliability and Dependability
9.14
2- Customer retention techniques go hand in hand with relationship building
9.15
2-1 Regular Check-Ins
9.16
Showcasing Long-Term Commitment
9.17
Valuing the Relationship Beyond Transactions
9.18
Opportunities for Upselling and Cross-Selling
9.19
2-2 Customer Feedbac
9.20
Seek Feedback to Understand How You Can Improve and Meet Evolving Needs
9.21
Act on Feedback Promptly to Show That You Value Their Opinions
9.22
2-3 Loyalty Programs
9.23
Rewarding Customer Loyalty
9.24
Special Offers, Discounts, or Exclusive Access
9.25
Data Insights and Personalization
9.26
2-4 Educational Content
9.27
Positioning as an Industry Authority
9.28
Providing Tangible Value
9.29
Building Customer Trust
9.30
Enhancing Customer Engagement
9.31
3- Follow-up and after-sales service are the cherries on top
9.32
3-1 Post-Sale Support
9.33
Smooth Onboarding Process
9.34
Post-Sale Support
9.35
Demonstrating Commitment
9.36
3-2 Regular Follow-Ups
9.37
Understanding Evolving Needs
9.38
Proactive Solution Offerings
9.39
Building Long-Term Relationships
9.40
Strategic Partnership
9.41
3-3 Surprise and Delight
9.42
Creating Memorable Experiences
9.43
Enhancing Customer Loyalty
9.44
Personalization and Exclusivity
9.45
Word-of-Mouth Marketing
9.46
Case Studies
9.47
More Case Studies
9.48
Rest
Introduction to Online Training Courses
15
10.1
1- Overview of Online Training
10.2
1-1 Types of Online Training Courses
10.3
1-2 Instructor-Led Online Courses
10.4
1-3 Blended Learning
10.5
1-4 Microlearning
10.6
1-5 Corporate Training
10.7
1-6 Certification Programs
10.8
1-7 Advantages and Challenges of Online Training
10.9
1-8 Current Trends in Online Education
10.10
Case Studies
10.11
2- Market Analysis and Target Audience
10.12
3- Competitive Landscape
10.13
4- Niche Markets and Specialized Courses
10.14
Case Studies
10.15
Rest
Digital Marketing for Sales Promoters
9
11.0
1- Introduction to Digital Marketing Channels
11.1
2- Key Digital Marketing Channels
11.2
3- Content Marketing and SEO
11.3
4- Social Media Marketing and Advertising
11.4
Case Studies
11.5
5- Email Marketing
11.6
6- Crafting Effective Email Campaigns
11.7
7- Analyzing Email Marketing Metrics
11.8
Case Studies
Customer Relationship Management (CRM)
9
12.0
1- Overview of CRM Tools and Platforms
12.1
2- Benefits of CRM in Sales
12.2
3- Key Features and Functionalities of CRM Systems
12.3
4- Implementing CRM Strategies
12.4
5- Data Management and Segmentation
12.5
6- Tracking Customer Interactions and Sales Pipeline
12.6
7- Personalized Communication and Follow-Ups
12.7
Case Studies
12.8
International Sales Promoter
30 Minutes
10 Questions
To effectively sell Tetra Pillars Courses
26
13.1
1- Understand the Product Thoroughly
13.2
1-1 Course Content
13.3
1-2 Target Audience
13.4
1-3 Unique Selling Points (USPs)
13.5
1-4 Continuous Improvement
13.6
Case Studies
13.7
2- Identify and Research Potential Customers
13.8
2-1 Segment the Market
13.9
2-2 Understand Customer Needs
13.10
2-3 Implementation Steps
13.11
Case Studies
13.12
3- Develop a Strong Sales Pitch
13.13
3-1 Opening Statement
13.14
3-2 Value Proposition
13.15
3-3 Personalization
13.16
3-4 Success Stories
13.17
3-5 Closing Statement
13.18
3-6 Follow-Up
13.19
Case Studies
13.20
4- Measure and Improve
13.21
4-1 Collecting Feedback
13.22
4-2 Using Analytics
13.23
4-3 Refining Sales Strategies
13.24
Rest
13.25
Sales Promoter needs to Take Detailed Notes and Maintain
13.26
TPs_Sales Promoter
40 Minutes
8 Questions
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