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MoF
GD of Customs Directorate
GD of Customs Directorate
Curriculum
14 Sections
172 Lessons
10 Weeks
Expand all sections
Collapse all sections
Introduction to Public Sector Administration
7
1.0
1- Overview of Public Administration
1.1
1-1 Public Administration Definition
1.2
1-2 Scope of Public Administration
1.3
2- Evolution and History of Public Administration
1.4
3- Modern Developments
1.5
4- Roles and Responsibilities of Ministries
1.6
Rest
Governance and Policy-Making
9
2.0
1- Principles of Good Governance
2.1
1-1 Transparency
2.2
1-2 Accountability
2.3
1-3 Integrity
2.4
2- Policy Formulation and Analysis
2.5
2-1 Policy Development Cycle
2.6
2-2 Evidence-Based Policy-Making
2.7
Case Study
2.7
Rest
Public Financial Management
21
3.0
1- Budgeting and Financial Planning
3.1
1-1 Budgeting
3.2
1-2 Financial Planning
3.3
2- Budget Preparation and Approval Process
3.4
2-1 Budget Preparation
3.5
2-2 Budget Approval Process
3.6
3- Types of Budgets
3.7
3-1 Operating Budget
3.8
3-2 Capital Budge
3.9
3-3 Program Budget
3.10
3-4 Performance Budget
3.11
3-5 Zero-Based Budget
3.12
4- Internal Controls and Audit Mechanisms
3.13
4-1 Internal Controls
3.14
4-2 Audit Mechanisms
3.15
4-3 Financial Reporting Standards
3.16
5- Financial Reporting Standards
3.17
5-1 Definition
3.18
5-2 Key Standards
3.19
Case Study
3.19
Rest
Human Resources and Capacity Building
18
4.0
1- Definition
4.1
2- Responsibilities
4.2
2-1 Manage
4.3
2-2- Employee Records Management
4.4
2-3 Strategic HR Planning
4.5
Case Studies
4.6
3- Training and Development
4.7
3-1 Skills Assessment
4.8
3-2 Training Programs
4.9
3-3 Professional Development
4.10
Case Studies
4.11
4- Ensure Capacity Building for Effective Planning and Implementation
4.12
4-1 Strategic HR Planning
4.13
4-2 Performance Management
4.14
4-3 Organizational Development
4.15
4-4 Employee Engagement
4.16
Case Studies
4.16
Rest
Public Service Ethics and Integrity
7
5.0
1- Ethical Standards in Public Service
5.1
1-1 Code of Conduct
5.2
1-2 Conflict of Interest Management
5.3
2- Anti-Corruption Strategies
5.4
2-1 Prevention Measures
5.5
2-2 Investigation and Enforcement
5.6
Rest
Leadership and Strategic Management
10
6.0
1- Leadership Skills and Style
6.1
1-1 Leadership Skills
6.2
1-2 Leadership Styles
6.3
2- Decision-Making and Problem-Solving
6.4
2-1 Decision-Making
6.5
2-2 Problem-Solving
6.6
3- Strategic Planning
6.7
3-1 Vision and Mission Development
6.8
3-2 Strategic Goals and Performance Indicators
6.9
Rest
E-Government and Digital Transformation
9
7.0
1- Digital Governance
7.1
2- Components
7.2
3- Policy Framework
7.3
4- Data Management
7.4
5- Data Management
7.5
6- Digital Inclusion
7.6
7- Open Government
7.7
8- Benefits and Challenges of E-Government
7.8
Rest
Public Sector Project Management
21
8.0
1- Project Lifecycle
8.1
1-1 Initiation
8.2
1-2 Planning
8.3
1-3 Execution
8.4
1-4 Monitoring and Controlling
8.5
1-5 Closure
8.6
2- Resource Allocation
8.7
2-1 Definition
8.8
2-2 Resource Planning
8.9
2-3 Budget Allocation
8.10
2-4 Resource Scheduling
8.11
2-5 Optimization
8.12
3- Additional Considerations
8.13
3-1 Risk Management
8.14
3-2 Communication
8.15
3-3 Technology and Tools
8.16
4- Monitoring and Evaluation
8.17
4-1 Performance Measurement
8.18
4-2 Impact Evaluation Techniques
8.19
Case Studies
8.19
Rest
Legal and Regulatory Framework
5
9.0
1- Understanding Public Law
9.1
2- Administrative Law
9.2
3- Regulatory Compliance
9.3
4- Policy and Legislative Drafting
9.4
Rest
Social and Economic Development
13
10.1
1- Development Theories and Practices
10.2
1-1 Modernization Theory
10.3
1-2 Dependency Theory
10.4
1-3 Human Development Approach
10.5
1-4 Sustainable Development
10.6
Practices
10.7
2- Sustainable Development Goals (SDGs)
10.8
2-1 Goals and Targets
10.9
3- Poverty Reduction Strategies
10.10
4- Sectoral Policies: Health, Education, and Infrastructure
10.11
5- Economic Policies and Programs
10.12
Case Studies
10.13
Rest
Crisis Management and Resilience
10
11.1
1- Crisis Response and Management
11.2
1-1 Key Components
11.3
1-2 Crisis Management Phases
11.4
2- Disaster Preparedness
11.5
3- Disaster Response
11.6
4- Continuity Planning
11.7
5- Risk Management
11.8
6- Adaptation Strategies
11.9
Case Studies
11.10
Rest
Public Relations and Communications
18
12.1
1- Definition
12.2
2- Manage the Ministry’s Public Image
12.3
2-1 Brand Management
12.4
2-2 Reputation Management
12.5
2-3 Community Engagement
12.6
Case Studies
12.7
3- Communicate Policies to the Public
12.8
3-1 Policy Announcements
12.9
3-2 Public Awareness Campaigns
12.10
3-3 Feedback Mechanisms
12.11
3-4 Handle Media Relations
12.12
3-5 Press Conferences and Briefings
12.13
3-6 Crisis Communication
12.14
4- Handle Media Relations
12.15
4-1 Media Outreach
12.16
4-2 Press Conferences and Briefings
12.17
4-3 Crisis Communication
12.18
Case Studies
Customs Directorate
23
13.0
1- Enforcement of Customs Laws: Interpretation and Implementation
13.1
1-2 Border Control
13.2
1-3 Contraband Interception
13.3
1-4 Importance of Enforcement
13.4
Case Studies
13.5
2- Collection of Customs Duties: Tariff Classification
13.6
2-1 Valuation of Goods
13.7
2-2 Revenue Collection
13.8
2-3 Customs Clearance
13.9
2-4 Importance of Customs Duties Collection
13.10
Case Studies
13.11
3- Regulation of International Trade: Trade Facilitation
13.12
3-1 Trade Compliance
13.13
3-2 Export Controls
13.14
3-3 Importance of Regulation in International Trade
13.15
Case Studies
13.16
4- Customs Administration: Risk Management
13.17
4-1 Automation and Modernization
13.18
4-2 Trade Data Analysis
13.19
4-3 Benefits of Effective Customs Administration
13.20
Case Studies
13.21
5- International Cooperation
13.22
6- Operational Units within the Directorate
Dashboard
1
14.0
KPIs
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