Dear participant,


Please read and answer the following questions. You will only have 60 minutes for this exam, and you will only take one exam.

The results are as follows: You will pass the exam if you score more than 60% of the total points.


Good luck

Welcome to your S_S_Sales Manager

Which of the following is an example of a sales performance metric?

Which of the following is not a sales forecasting method?

Which of the following is a characteristic of consultative selling?

What is the purpose of a sales dashboard?

What is the purpose of a sales follow-up?

What is the purpose of a competitive analysis in sales management?

What is the main purpose of a sales forecast?

Read the case and answer the questions: What were the key challenges faced by John's sales team, as mentioned in the case study?

John is a Sales Manager at XYZ Corporation, a leading software solutions provider. He oversees a team of 10 sales representatives and is responsible for driving revenue growth and achieving sales targets.

Recently, John’s team has been facing challenges in closing deals and meeting their monthly sales goals. He decides to analyze the situation and implement a plan to improve the team’s performance.

After conducting a thorough review, John identifies several areas of improvement. He realizes that the sales team lacks proper product knowledge and struggles with objection handling. Additionally, they need to enhance their customer relationship management skills.

To address these issues, John organizes a comprehensive training program for his team. The training covers product features and benefits, effective objection handling techniques, and building strong customer relationships. Furthermore, John implements a mentoring program where experienced sales representatives provide guidance and support to newer team members.

As a result of these initiatives, John’s team experiences a significant improvement in their sales performance. They successfully close more deals, increase customer satisfaction, and surpass their sales targets consistently.

Which sales technique focuses on building long-term relationships with customers?

Which of the following is a characteristic of effective sales communication?

What is the primary purpose of a sales meeting?

What is the purpose of a sales CRM (Customer Relationship Management) system?

Which of the following is a characteristic of an effective sales team?

What is the purpose of a sales incentive program?

Which of the following is not a primary function of sales management?

When developing a sales plan, what factors should a selling department consider when identifying target market segments?