1.
Which of the following is an example of a formal communication channel in an organization?
2.
Which of the following is an example of a tangible resource?
3.
Which of the following is a key principle of Total Quality Management (TQM)?
4.
Which of the following is NOT a common function of management?
5.
Which of the following is NOT a type of organizational structure?
6.
Which of the following is an example of a performance appraisal method?
7.
Which of the following is a characteristic of an effective leader?
8.
Which of the following is an example of a contingency theory?
9.
Which of the following is an example of a quantitative forecasting technique?
10.
Which of the following is NOT a step in the decision-making process?
