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Write down all your duties in your position
How many problems do you face in your job?
Write down the first problem
Rate the first problem based on its size from 1 (small) to 5 (large)
1
2
3
4
5
How often does the problem occur?
Always (means that something happens every time, without exception)
Often (means that something happens frequently, but not necessarily every time)
Sometimes (means that something happens occasionally, but not very often)
Rare (means that something happens very infrequently, almost never)
Who caused this problem?
Sales department
Marketing department
Finance or accounting department
IT department
Warehouse or transportation
Human resource or administration
Customers
Others
Others , who?
What do you suggest to solve this problem?
Write down the second problem
Rate the second problem based on its size from 1 (small) to 5 (large)
1
2
3
4
5
Who caused this problem?
Sales department
Marketing department
Finance or accounting department
IT department
Warehouse or transportation
Human resource or administration
Customers
Others
Others , who?
How often does the problem occur?
Always (means that something happens every time, without exception)
Often (means that something happens frequently, but not necessarily every time)
Sometimes (means that something happens occasionally, but not very often)
Rare (means that something happens very infrequently, almost never)
What do you suggest to solve this problem?
Write down the third problem
Rate the third problem based on its size from 1 (small) to 5 (large)
1
2
3
4
5
Who caused this problem?
Sales department
Marketing department
Finance or accounting department
IT department
Warehouse or transportation
Human resource or administration
Customers
Others
Others , who?
How often does the problem occur?
Always (means that something happens every time, without exception)
Often (means that something happens frequently, but not necessarily every time)
Sometimes (means that something happens occasionally, but not very often)
Rare (means that something happens very infrequently, almost never)
What do you suggest to solve this problem?
Write down the fourth problem
Rate the fourth problem based on its size from 1 (small) to 5 (large)
1
2
3
4
5
Who caused this problem?
Sales department
Marketing department
Finance or accounting department
IT department
Warehouse or transportation
Human resource or administration
Customers
Others
Others , who?
How often does the problem occur?
Always (means that something happens every time, without exception)
Often (means that something happens frequently, but not necessarily every time)
Sometimes (means that something happens occasionally, but not very often)
Rare (means that something happens very infrequently, almost never)
What do you suggest to solve this problem?
Write down the fifth problem
Rate the fifth problem based on its size from 1 (small) to 5 (large)
1
2
3
4
5
Who caused this problem?
Sales department
Marketing department
Finance or accounting department
IT department
Warehouse or transportation
Human resource or administration
Customers
Others
Others , who?
How often does the problem occur?
Always (means that something happens every time, without exception)
Often (means that something happens frequently, but not necessarily every time)
Sometimes (means that something happens occasionally, but not very often)
Rare (means that something happens very infrequently, almost never)
What do you suggest to solve this problem?
Write down the sixth problem
Rate the sixth problem based on its size from 1 (small) to 5 (large)
1
2
3
4
5
Who caused this problem?
Sales department
Marketing department
Finance or accounting department
IT department
Warehouse or transportation
Human resource or administration
Customers
Others
Others , who?
How often does the problem occur?
Always (means that something happens every time, without exception)
Often (means that something happens frequently, but not necessarily every time)
Sometimes (means that something happens occasionally, but not very often)
Rare (means that something happens very infrequently, almost never)
What do you suggest to solve this problem?
Write down the seventh problem
Rate the seventh problem based on its size from 1 (small) to 5 (large)
1
2
3
4
5
Who caused this problem?
Sales department
Marketing department
Finance or accounting department
IT department
Warehouse or transportation
Human resource or administration
Customers
Others
Others , who?
How often does the problem occur?
Always (means that something happens every time, without exception)
Often (means that something happens frequently, but not necessarily every time)
Sometimes (means that something happens occasionally, but not very often)
Rare (means that something happens very infrequently, almost never)
What do you suggest to solve this problem?
Write down the eighth problem
Rate the eighth problem based on its size from 1 (small) to 5 (large)
1
2
3
4
5
Who caused this problem?
Sales department
Marketing department
Finance or accounting department
IT department
Warehouse or transportation
Human resource or administration
Customers
Others
Others , who?
How often does the problem occur?
Always (means that something happens every time, without exception)
Often (means that something happens frequently, but not necessarily every time)
Sometimes (means that something happens occasionally, but not very often)
Rare (means that something happens very infrequently, almost never)
What do you suggest to solve this problem?
Write down the ninth problem
Rate the ninth problem based on its size from 1 (small) to 5 (large)
1
2
3
4
5
Who caused this problem?
Sales department
Marketing department
Finance or accounting department
IT department
Warehouse or transportation
Human resource or administration
Customers
Others
Others , who?
How often does the problem occur?
Always (means that something happens every time, without exception)
Often (means that something happens frequently, but not necessarily every time)
Sometimes (means that something happens occasionally, but not very often)
Rare (means that something happens very infrequently, almost never)
What do you suggest to solve this problem?
Write down the tenth problem
Rate the tenth problem based on its size from 1 (small) to 5 (large)
1
2
3
4
5
Who caused this problem?
Sales department
Marketing department
Finance or accounting department
IT department
Warehouse or transportation
Human resource or administration
Customers
Others
Others , who?
How often does the problem occur?
Always (means that something happens every time, without exception)
Often (means that something happens frequently, but not necessarily every time)
Sometimes (means that something happens occasionally, but not very often)
Rare (means that something happens very infrequently, almost never)
What do you suggest to solve this problem?
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Option 1
Option 2
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