Healthcare Management Academy
Ministry of Health — Special Package for Ministers, Directors General, hospital executives and senior healthcare managers.
This International Executive Professional program develops executive capability across hospital management, healthcare leadership, quality, patient experience, supply chain, medical procurement, financial management, health economics, healthcare HR, projects, digital health, health data analytics, public health, risk, crisis management and Lean Healthcare.
Architecture: Course → Sections → Lessons → Section Executive Case Study → Section KPI Summary → Integrated Executive Capstone.
Teaching principle: Each subject is taught according to its actual professional discipline. Calculations, technical explanations, decision frameworks, tools and operational methods are used only where they genuinely belong.
Curriculum
- 16 Sections
- 145 Lessons
- Lifetime
- Hospital Management
Executive Professional section on Hospital Management.
Hospital Management is treated here as a distinct executive discipline. The lessons intentionally use different forms of explanation, calculation, decision analysis, tools, technical frameworks or operational methods according to the topic.
Section Learning Objectives
- Understand the core concepts and professional practices of Hospital Management.
- Apply the subject-specific analytical or operational methods.
- Interpret evidence, constraints and trade-offs.
- Use relevant tools, calculations or technical models where appropriate.
- Make and defend executive decisions.
- Translate learning into implementation, controls and measurable performance.
Lessons
9- 1.11.1 — Hospital Operating Model and Service Architecture
- 1.21.2 — Capacity, Bed Management and Patient Flow
- 1.31.3 — Clinical Support Services and Operational Coordination
- 1.41.4 — Hospital Governance, Accountability and Decision Rights
- 1.51.5 — Hospital Performance, Productivity and Cost Management
- 1.61.6 — Patient Safety, Quality and Continuity of Operations
- 1.71.7 — Executive Hospital Improvement and Transformation
- 1.8Section 1 Executive Case Study — Hospital Management
- 1.9Section 1 KPI Summary — Hospital Management
- Healthcare Leadership
Executive Professional section on Healthcare Leadership.
Healthcare Leadership is treated here as a distinct executive discipline. The lessons intentionally use different forms of explanation, calculation, decision analysis, tools, technical frameworks or operational methods according to the topic.
Section Learning Objectives
- Understand the core concepts and professional practices of Healthcare Leadership.
- Apply the subject-specific analytical or operational methods.
- Interpret evidence, constraints and trade-offs.
- Use relevant tools, calculations or technical models where appropriate.
- Make and defend executive decisions.
- Translate learning into implementation, controls and measurable performance.
Lessons
9- 2.12.1 — Leadership Roles in Complex Health Systems
- 2.22.2 — Clinical, Administrative and Distributed Leadership
- 2.32.3 — Decision-Making Under Uncertainty
- 2.42.4 — Stakeholder Alignment and Institutional Accountability
- 2.52.5 — Leading Change and Organizational Culture
- 2.62.6 — Executive Communication and Conflict Management
- 2.72.7 — Leadership Performance and Succession
- 2.8Section 2 Executive Case Study — Healthcare Leadership
- 2.9Section 2 KPI Summary — Healthcare Leadership
- Healthcare Quality Management
Executive Professional section on Healthcare Quality Management.
Healthcare Quality Management is treated here as a distinct executive discipline. The lessons intentionally use different forms of explanation, calculation, decision analysis, tools, technical frameworks or operational methods according to the topic.
Section Learning Objectives
- Understand the core concepts and professional practices of Healthcare Quality Management.
- Apply the subject-specific analytical or operational methods.
- Interpret evidence, constraints and trade-offs.
- Use relevant tools, calculations or technical models where appropriate.
- Make and defend executive decisions.
- Translate learning into implementation, controls and measurable performance.
Lessons
9- 3.13.1 — Quality Dimensions and Healthcare Quality Systems
- 3.23.2 — Quality Governance, Standards and Accreditation
- 3.33.3 — Clinical Quality Measurement and Indicators
- 3.43.4 — Patient Safety, Adverse Events and Root-Cause Analysis
- 3.53.5 — Continuous Improvement and Quality Improvement Cycles
- 3.63.6 — Clinical Audit, Assurance and Corrective Action
- 3.73.7 — Executive Quality Review and Quality Strategy
- 3.8Section 3 Executive Case Study — Healthcare Quality Management
- 3.9Section 3 KPI Summary — Healthcare Quality Management
- Patient Experience
Executive Professional section on Patient Experience.
Patient Experience is treated here as a distinct executive discipline. The lessons intentionally use different forms of explanation, calculation, decision analysis, tools, technical frameworks or operational methods according to the topic.
Section Learning Objectives
- Understand the core concepts and professional practices of Patient Experience.
- Apply the subject-specific analytical or operational methods.
- Interpret evidence, constraints and trade-offs.
- Use relevant tools, calculations or technical models where appropriate.
- Make and defend executive decisions.
- Translate learning into implementation, controls and measurable performance.
Lessons
9- 4.14.1 — Patient-Centred Care and Experience Architecture
- 4.24.2 — Access, Waiting, Navigation and Service Friction
- 4.34.3 — Communication, Dignity and Shared Decision-Making
- 4.44.4 — Patient Feedback, Complaints and Experience Data
- 4.54.5 — Equity, Accessibility and Vulnerable Patient Groups
- 4.64.6 — Service Recovery and Experience Improvement
- 4.74.7 — Executive Patient Experience Management
- 4.8Section 4 Executive Case Study — Patient Experience
- 4.9Section 4 KPI Summary — Patient Experience
- Healthcare Supply Chain
Executive Professional section on Healthcare Supply Chain.
Healthcare Supply Chain is treated here as a distinct executive discipline. The lessons intentionally use different forms of explanation, calculation, decision analysis, tools, technical frameworks or operational methods according to the topic.
Section Learning Objectives
- Understand the core concepts and professional practices of Healthcare Supply Chain.
- Apply the subject-specific analytical or operational methods.
- Interpret evidence, constraints and trade-offs.
- Use relevant tools, calculations or technical models where appropriate.
- Make and defend executive decisions.
- Translate learning into implementation, controls and measurable performance.
Lessons
9- 5.15.1 — Healthcare Supply Chain Architecture
- 5.25.2 — Demand Planning and Consumption Forecasting
- 5.35.3 — Inventory Management and Stock Availability
- 5.45.4 — Cold Chain, Storage and Distribution Controls
- 5.55.5 — Supplier Performance and Supply Continuity
- 5.65.6 — Supply Chain Risk, Resilience and Emergency Stock
- 5.75.7 — Integrated Healthcare Supply Chain Performance
- 5.8Section 5 Executive Case Study — Healthcare Supply Chain
- 5.9Section 5 KPI Summary — Healthcare Supply Chain
- Medical Procurement
Executive Professional section on Medical Procurement.
Medical Procurement is treated here as a distinct executive discipline. The lessons intentionally use different forms of explanation, calculation, decision analysis, tools, technical frameworks or operational methods according to the topic.
Section Learning Objectives
- Understand the core concepts and professional practices of Medical Procurement.
- Apply the subject-specific analytical or operational methods.
- Interpret evidence, constraints and trade-offs.
- Use relevant tools, calculations or technical models where appropriate.
- Make and defend executive decisions.
- Translate learning into implementation, controls and measurable performance.
Lessons
9- 6.16.1 — Medical Procurement Governance and Procurement Strategy
- 6.26.2 — Specification, Technical Evaluation and Clinical Requirements
- 6.36.3 — Market Analysis, Sourcing and Supplier Qualification
- 6.46.4 — Tender Evaluation and Award Decisions
- 6.56.5 — Contract Management, Pricing and Performance
- 6.66.6 — Ethical Procurement, Transparency and Conflict Controls
- 6.76.7 — Executive Procurement Performance and Value
- 6.8Section 6 Executive Case Study — Medical Procurement
- 6.9Section 6 KPI Summary — Medical Procurement
- Healthcare Financial Management
Executive Professional section on Healthcare Financial Management.
Healthcare Financial Management is treated here as a distinct executive discipline. The lessons intentionally use different forms of explanation, calculation, decision analysis, tools, technical frameworks or operational methods according to the topic.
Section Learning Objectives
- Understand the core concepts and professional practices of Healthcare Financial Management.
- Apply the subject-specific analytical or operational methods.
- Interpret evidence, constraints and trade-offs.
- Use relevant tools, calculations or technical models where appropriate.
- Make and defend executive decisions.
- Translate learning into implementation, controls and measurable performance.
Lessons
9- 7.17.1 — Healthcare Financial Management Framework
- 7.27.2 — Hospital Cost Structure and Cost Centres
- 7.37.3 — Budgeting, Forecasting and Variance Analysis
- 7.47.4 — Revenue, Cash Flow and Financial Sustainability
- 7.57.5 — Cost per Service, Case and Patient
- 7.67.6 — Capital Investment and Financial Appraisal
- 7.77.7 — Executive Financial Control and Performance
- 7.8Section 7 Executive Case Study — Healthcare Financial Management
- 7.9Section 7 KPI Summary — Healthcare Financial Management
- Health Economics
Executive Professional section on Health Economics.
Health Economics is treated here as a distinct executive discipline. The lessons intentionally use different forms of explanation, calculation, decision analysis, tools, technical frameworks or operational methods according to the topic.
Section Learning Objectives
- Understand the core concepts and professional practices of Health Economics.
- Apply the subject-specific analytical or operational methods.
- Interpret evidence, constraints and trade-offs.
- Use relevant tools, calculations or technical models where appropriate.
- Make and defend executive decisions.
- Translate learning into implementation, controls and measurable performance.
Lessons
9- 8.18.1 — Health Economics and Scarce Resource Allocation
- 8.28.2 — Opportunity Cost and Marginal Decision-Making
- 8.38.3 — Cost-Effectiveness Analysis
- 8.48.4 — Cost-Utility and Health Outcome Measurement
- 8.58.5 — Budget Impact and Affordability
- 8.68.6 — Priority Setting and Health Technology Assessment
- 8.78.7 — Economic Evaluation for Executive Decisions
- 8.8Section 8 Executive Case Study — Health Economics
- 8.9Section 8 KPI Summary — Health Economics
- Healthcare HR
Executive Professional section on Healthcare HR.
Healthcare HR is treated here as a distinct executive discipline. The lessons intentionally use different forms of explanation, calculation, decision analysis, tools, technical frameworks or operational methods according to the topic.
Section Learning Objectives
- Understand the core concepts and professional practices of Healthcare HR.
- Apply the subject-specific analytical or operational methods.
- Interpret evidence, constraints and trade-offs.
- Use relevant tools, calculations or technical models where appropriate.
- Make and defend executive decisions.
- Translate learning into implementation, controls and measurable performance.
Lessons
9- 9.19.1 — Healthcare Workforce Strategy and Planning
- 9.29.2 — Workforce Demand, Staffing and Skill Mix
- 9.39.3 — Recruitment, Retention and Workforce Mobility
- 9.49.4 — Performance Management and Professional Development
- 9.59.5 — Workforce Engagement, Wellbeing and Culture
- 9.69.6 — Workforce Costs, Productivity and Absence
- 9.79.7 — Executive Workforce Governance and Succession
- 9.8Section 9 Executive Case Study — Healthcare HR
- 9.9Section 9 KPI Summary — Healthcare HR
- Healthcare Project Management
Executive Professional section on Healthcare Project Management.
Healthcare Project Management is treated here as a distinct executive discipline. The lessons intentionally use different forms of explanation, calculation, decision analysis, tools, technical frameworks or operational methods according to the topic.
Section Learning Objectives
- Understand the core concepts and professional practices of Healthcare Project Management.
- Apply the subject-specific analytical or operational methods.
- Interpret evidence, constraints and trade-offs.
- Use relevant tools, calculations or technical models where appropriate.
- Make and defend executive decisions.
- Translate learning into implementation, controls and measurable performance.
Lessons
9- 10.110.1 — Healthcare Project Governance and Business Cases
- 10.210.2 — Scope, Requirements and Clinical Stakeholder Management
- 10.310.3 — Schedule, Resources and Implementation Planning
- 10.410.4 — Healthcare Project Cost and Financial Control
- 10.510.5 — Risk, Quality and Change Control
- 10.610.6 — Digital, Infrastructure and Service-Transformation Projects
- 10.710.7 — Project Assurance, Benefits Realisation and Closure
- 10.8Section 10 Executive Case Study — Healthcare Project Management
- 10.9Section 10 KPI Summary — Healthcare Project Management
- Digital Health
Executive Professional section on Digital Health.
Digital Health is treated here as a distinct executive discipline. The lessons intentionally use different forms of explanation, calculation, decision analysis, tools, technical frameworks or operational methods according to the topic.
Section Learning Objectives
- Understand the core concepts and professional practices of Digital Health.
- Apply the subject-specific analytical or operational methods.
- Interpret evidence, constraints and trade-offs.
- Use relevant tools, calculations or technical models where appropriate.
- Make and defend executive decisions.
- Translate learning into implementation, controls and measurable performance.
Lessons
9- 11.111.1 — Digital Health Strategy and Maturity
- 11.211.2 — Electronic Health Records and Clinical Workflow
- 11.311.3 — Interoperability and Health Information Exchange
- 11.411.4 — Telehealth, Remote Care and Digital Services
- 11.511.5 — Digital Governance, Privacy and Cybersecurity
- 11.611.6 — Digital Adoption, Change Management and Usability
- 11.711.7 — Digital Health Investment and Executive Governance
- 11.8Section 11 Executive Case Study — Digital Health
- 11.9Section 11 KPI Summary — Digital Health
- Health Data Analytics
Executive Professional section on Health Data Analytics.
Health Data Analytics is treated here as a distinct executive discipline. The lessons intentionally use different forms of explanation, calculation, decision analysis, tools, technical frameworks or operational methods according to the topic.
Section Learning Objectives
- Understand the core concepts and professional practices of Health Data Analytics.
- Apply the subject-specific analytical or operational methods.
- Interpret evidence, constraints and trade-offs.
- Use relevant tools, calculations or technical models where appropriate.
- Make and defend executive decisions.
- Translate learning into implementation, controls and measurable performance.
Lessons
9- 12.112.1 — Health Data Architecture and Data Governance
- 12.212.2 — Data Quality, Definitions and Validation
- 12.312.3 — Descriptive and Diagnostic Health Analytics
- 12.412.4 — Performance Dashboards and Executive Reporting
- 12.512.5 — Predictive Analytics and Risk Stratification
- 12.612.6 — Power BI-Based Health Management Analytics
- 12.712.7 — From Health Data to Executive Action
- 12.8Section 12 Executive Case Study — Health Data Analytics
- 12.9Section 12 KPI Summary — Health Data Analytics
- Public Health Management
Executive Professional section on Public Health Management.
Public Health Management is treated here as a distinct executive discipline. The lessons intentionally use different forms of explanation, calculation, decision analysis, tools, technical frameworks or operational methods according to the topic.
Section Learning Objectives
- Understand the core concepts and professional practices of Public Health Management.
- Apply the subject-specific analytical or operational methods.
- Interpret evidence, constraints and trade-offs.
- Use relevant tools, calculations or technical models where appropriate.
- Make and defend executive decisions.
- Translate learning into implementation, controls and measurable performance.
Lessons
9- 13.113.1 — Public Health System Architecture and Governance
- 13.213.2 — Population Health Assessment and Priority Setting
- 13.313.3 — Disease Prevention and Health Promotion
- 13.413.4 — Public Health Surveillance and Early Warning
- 13.513.5 — Health Equity and Social Determinants
- 13.613.6 — Public Health Program Planning and Evaluation
- 13.713.7 — Executive Population Health Management
- 13.8Section 13 Executive Case Study — Public Health Management
- 13.9Section 13 KPI Summary — Public Health Management
- Risk Management
Executive Professional section on Risk Management.
Risk Management is treated here as a distinct executive discipline. The lessons intentionally use different forms of explanation, calculation, decision analysis, tools, technical frameworks or operational methods according to the topic.
Section Learning Objectives
- Understand the core concepts and professional practices of Risk Management.
- Apply the subject-specific analytical or operational methods.
- Interpret evidence, constraints and trade-offs.
- Use relevant tools, calculations or technical models where appropriate.
- Make and defend executive decisions.
- Translate learning into implementation, controls and measurable performance.
Lessons
9- 14.114.1 — Healthcare Risk Governance and Risk Appetite
- 14.214.2 — Clinical, Operational and Strategic Risk Identification
- 14.314.3 — Risk Assessment, Heat Maps and Prioritisation
- 14.414.4 — Critical Controls and Risk Mitigation
- 14.514.5 — Enterprise Risk, Compliance and Assurance
- 14.614.6 — Risk Monitoring, Escalation and Reporting
- 14.714.7 — Executive Risk Review and Resilience
- 14.8Section 14 Executive Case Study — Risk Management
- 14.9Section 14 KPI Summary — Risk Management
- Emergency/Crisis Management
Executive Professional section on Emergency/Crisis Management.
Emergency/Crisis Management is treated here as a distinct executive discipline. The lessons intentionally use different forms of explanation, calculation, decision analysis, tools, technical frameworks or operational methods according to the topic.
Section Learning Objectives
- Understand the core concepts and professional practices of Emergency/Crisis Management.
- Apply the subject-specific analytical or operational methods.
- Interpret evidence, constraints and trade-offs.
- Use relevant tools, calculations or technical models where appropriate.
- Make and defend executive decisions.
- Translate learning into implementation, controls and measurable performance.
Lessons
9- 15.115.1 — Healthcare Emergency Preparedness and Crisis Governance
- 15.215.2 — Incident Command and Executive Decision Structures
- 15.315.3 — Surge Capacity, Triage and Resource Allocation
- 15.415.4 — Emergency Supply, Workforce and Facility Continuity
- 15.515.5 — Emergency Communication and Stakeholder Coordination
- 15.615.6 — Business Continuity, Recovery and After-Action Review
- 15.715.7 — Integrated Health-System Crisis Exercise
- 15.8Section 15 Executive Case Study — Emergency/Crisis Management
- 15.9Section 15 KPI Summary — Emergency/Crisis Management
- Lean Healthcare
Executive Professional section on Lean Healthcare.
Lean Healthcare is treated here as a distinct executive discipline. The lessons intentionally use different forms of explanation, calculation, decision analysis, tools, technical frameworks or operational methods according to the topic.
Section Learning Objectives
- Understand the core concepts and professional practices of Lean Healthcare.
- Apply the subject-specific analytical or operational methods.
- Interpret evidence, constraints and trade-offs.
- Use relevant tools, calculations or technical models where appropriate.
- Make and defend executive decisions.
- Translate learning into implementation, controls and measurable performance.
Lessons
10- 16.116.1 — Lean Principles Applied to Healthcare
- 16.216.2 — Value Stream Mapping and Patient Flow
- 16.316.3 — Waste Identification in Clinical and Administrative Processes
- 16.416.4 — Standard Work, Visual Management and Process Control
- 16.516.5 — Root Cause Analysis and Rapid Improvement
- 16.616.6 — Lean Metrics, Productivity and Quality
- 16.716.7 — Sustaining Lean Transformation and Executive Governance
- 16.8Section 16 Executive Case Study — Lean Healthcare
- 16.9Section 16 KPI Summary — Lean Healthcare
- 16.10Integrated Executive Capstone — Healthcare System Transformation Challenge
