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Sales and Negotiation Skills

Sales and Negotiation Skills

Welcome to your Sales and Negotiation Skills Exam

You only have 30 minutes to answer the questions and you have two chances to answer.

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1. 
What is discussed concerning customer interactions in one of the modules?

2. 
What is the main emphasis when delving into the foundations of sales and negotiation?

3. 
Which section focuses on overcoming objections encountered in the sales process?

4. 
What is the primary emphasis on understanding the basics of negotiation?

5. 
Which negotiation approach involves seeking mutually beneficial solutions?

6. 
Which segment emphasizes honing communication skills for both sales and negotiations?

7. 
Which segment specifically addresses challenges in handling difficult situations?

8. 
In discussions about communication skills for effective negotiations, what skills are highlighted in particular?

9. 
What is the primary focus when aiming to reach an agreement in negotiations?

10. 
Which part encompasses goal-setting, objective establishment, and the creation of a negotiation plan?

11. 
In discussions about customer retention, what strategies are explored?

12. 
What is the core focus when discussing effective communication in both sales and negotiations?

13. 
In discussions about preparing for negotiations, what is a crucial aspect mentioned?

14. 
Which section highlights the importance of self-reflection and feedback for improvement?

15. 
Which section underscores the importance of cultivating a mindset geared towards sales?

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