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Sales Level 1

Sales Level 1

Welcome to your Sales Level 1 Exam

You only have 30 minutes to answer the questions and you have two chances to answer.

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1. 
What is the importance of building rapport with customers?

2. 
What is the primary goal of a sales presentation?

3. 
What does the term "cold calling" refer to?

4. 
Which sales technique involves focusing on the benefits rather than the features of a product?

5. 
What is the best way to handle a customer objection?

6. 
Which CRM feature helps in tracking customer interactions?

7. 
What is a key performance indicator (KPI) in sales?

8. 
What ethical consideration should a sales representative keep in mind?

9. 
What is the role of a sales representative in the sales pipeline?

10. 
What is the primary purpose of lead qualification in sales?

11. 
Which of the following is NOT a step in the sales process?

12. 
What is a value proposition?

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